Shipping policy

Shipping Policy

General Information

Welcome to Credo World! We are committed to ensuring a seamless shipping experience for our customers across India. Below, you’ll find all the details regarding our shipping, handling, and delivery policies.

Shipping Methods and Costs

  • Shipping Options: We currently offer Standard Shipping for all orders.
  • Shipping Carrier: Orders are shipped via our trusted partner, Delhivery.
  • Shipping Costs: Shipping costs are determined based on the weight of the product and the delivery location. We do not offer free shipping at this time.

Delivery Times

  • Domestic Shipping: Orders within India typically take 5–7 business days to arrive after processing.
  • International Shipping: We will soon introduce international shipping with estimated delivery times of 15–20 business days.

Order Processing

  • Processing Time: Orders are processed within 1–2 business days after confirmation.
  • Cut-Off Times: There are no cut-off times for same-day or next-day processing at the moment.

Order Tracking and Notifications

  • Tracking Information: Once your order is shipped, you will receive a tracking number via email or SMS to monitor its progress.
  • Notifications: Customers are kept informed about the status of their orders through email or SMS updates.

Shipping Restrictions

  • Location Restrictions: Currently, there are no restrictions on domestic shipping locations.
  • Product Restrictions: We do not have any specific shipping limitations on products at this time.

Lost, Damaged, or Delayed Orders

If your package is lost, damaged, or delayed, please reach out to us at info@credoworld.com. Our team will work diligently to assist you and resolve the issue.

Returns and Exchanges

  • Return Shipping Costs: Customers are responsible for the cost of returning the product due to the high shipping expenses associated with our products.
  • Conditions for Returns:
    • Products must be returned within 7 days of receipt.
    • A video of the damaged product during unboxing must be provided as evidence for return or exchange requests.

International Shipping

  • Customs and Duties: Customers are responsible for any applicable customs fees or import duties for international orders.
  • International Returns: Specific policies for international returns will be updated soon.

Special Handling Instructions

Our delivery partner ensures products are handled with care during transit. For any specific instructions, feel free to contact us.

Contact Us

For any questions or issues related to shipping, please reach out to us:

Thank you for choosing Credo World! We value your trust and strive to provide the best service.